Asian faculty member sitting outside using phone

The Credential

The Credential is a cultural competency certificate program for faculty and staff. This is an intermediate level DEI program for individuals to complete during the 2021-2022 academic year.

About the Program

Integrating cultural competency training into our pedagogy and practice means going beyond the bare minimum. Students continue to report that cultural competency is an integral part of establishing and promoting a sense of belonging at NC State University.

The Credential for Faculty and Staff: Education, Exploration, IntrospectionIn The Credentialour certificate program for faculty and staff, individual participants have the opportunity to learn strategies for understanding, utilizing and promoting cultural competence in their respective roles. Participants start by examining their own cultural narratives and how they influence intention and perceptions. Individuals also learn how to assess their practice and pedagogy to make strategic advances to improve cultural competency and strengthen their sense of belonging. Participants build their skillset and cultivate tools and resources for fostering an inclusive environment, communicating clearly both verbally and nonverbally, and working with students, faculty and staff to promote individual and collective success.

By learning more about one’s own and others’ cultures, participants gain increased confidence in leading/learning in various culturally fluid scenarios to ensure a safe/brave space for diversity, equity, inclusion and belonging.

The Credential offers two distinct tracks, one for faculty and one for staff, each focused on providing a common framework and resources to assist faculty and staff in providing not only a stellar culturally competent environment but also one that places considerable emphasis on inclusivity, equity and belonging.

Program Requirements

  1. Two diversity modules through EverFi
  2. Silver level Intercultural Development Inventory (IDI) instrument ($50 cost)
  3. 8 hours of DEI coursework, approved by OIED
  4. DEI audit of your unit
  5. Case study analysis with cohort
  6. Reflection and plan of action

Program Outcomes

For the certificate, participants:

  • define cultural competency and culturally responsive practices and evaluate their current professional environment for strengths and weaknesses in cultural competency;
  • recognize many of the main obstacles to cultural competency and culturally responsive practices in their college/unit and propose strategies to overcome them;
  • describe incidents in which curriculum bias creates barriers and develop approaches to address these situations;
  • identify strategies for teaching in culturally competent ways and assess the environment in the classroom;
  • identify strategies for leading and supervising in culturally responsive ways and assess the workplace environment;
  • explain adaptations in one’s approach to difficult conversations in relation to knowledge regarding cultural competency;
  • describe underlying components of cultural competency, including bias, curriculum bias, socioeconomic status and other forms of cultural bias.

OIED Approved ribbonThis program is also “OIED Approved” to meet the DEI requirement for the EHRA and SHRA annual employee performance reviews.

Note: One of the required components of this program has a $50 fee. The remaining components are provided at no cost to individuals.

The application period for the Credential is now closed.


Our Participants

The Credential certificate program kicked off in early November with nine participants. The participants each represent units across campus that lead through the “Think and Do” motto that has guided our innovation. Read on to learn more about each of our participants.

Headshot DixonTracey is the director of strategic initiatives for Facilities and Energy Systems at NC State University. She has a double master’s degree in public administration and natural resources. Dixon has extensive experience in environmental, social and economic sustainability. She has worked as the first director of sustainability for NC State, a program manager for Advanced Energy, an environmental analyst for the NC Department of Environment and Natural Resources, a legislative assistant for the House Majority Leader in the NC General Assembly and as a public relations specialist for the NC Museum of Natural Sciences.

Headshot JoinesSharon serves as associate dean of the College of Design and a professor of industrial design, as well as director of the Research in Ergonomics and Design Laboratory. She is a researcher and ergonomist, teaching courses in human-centered design and ergonomics. Her interests reside in universal design, applied product and process research, and the effect of aging on fatigue development and work. Her research focuses on quantifying the interaction between individuals, products and their environments. Joines works with engineers and designers in all phases of the design cycle.

Headshot MacNeilTim serves the university as the coordinator of the undergraduate computer science lab in the Department of Computer Science. He actively recruits, trains and supports undergraduate student employees and the academic experience for students.

Headshot ProvostAs research and outreach librarian for Veterinary Medicine for NC State Libraries, Dave assesses the needs of the veterinary teaching, clinical and research user community to identify and develop new services and outreach programs; consults and collaborates with clinical and research faculty, veterinary students and fellows, and hospital staff in support of clinical education and research; and develops and manages specialized research collections in collaboration with faculty and library colleagues.

Headshot SkeehanLogan joined Enrollment Management and Services in early 2021 as a technology support technician. He provides technical support for the division and serves as the tier-one point of contact for university personnel regarding SIS-related issues. Skeehan has over four years of experience in education technology support, both classroom and administrative.

Headshot StallingsSherry works in DELTA as the senior communications lead. With nearly two decades of experience at NC State, she brings a wealth of knowledge and insight to her position. She provides content and writing expertise while mainly focusing on writing, editing and branding for DELTA. She also promotes and writes articles for DELTA News, leads social media, and established a monthly email newsletter called DELTA Connections. Stallings helps increase awareness of DELTA and its service across NC State’s campus and to outside entities.

Headshot StephensonAs a recent NC State graduate, Patrick brings a strong background in training and development and a solid foundation of counseling and higher education to his role as residence life coordinator with University Housing. He seeks to help students achieve their goals through the dedication and belief that they can make positive changes in their own lives through education.

Headshot Van EmdenPam is a dedicated professional with over 20 years of experience in sales, relationship management, customer satisfaction and implementation of brand strategy with a proven track record of client base growth and exceeding goals. As an administrative support specialist for nutrition in the Food, Bioprocessing and Nutrition Sciences department, she is passionate about promoting a sense of belonging within the NC State community.

Headshot WarrenLoveKyle is a passionate advocate for allyship and support. Through his medical support technician role at the College of Veterinary Medicine, he is a vocal advocate for diversity, equity and inclusion and champions these efforts in his service to the institution.

Headshot LeggettAn onboarding specialist with NC State, Will has been with the university since 2014. He has several years of experience working in customer service, events management, and administrative support both on campus as well as private industry.